Marabout Freight respects your privacy. This Privacy Policy explains how your information is collected, used, stored, and shared when you use our website, mobile app, or services.
- Information we collect
We collect information you provide directly and information required to operate our shipping services.
Personal information:
• Full name
• Phone number
• Email address
• Physical address
• Identification details when required by customs or regulations
Service information:
• Package tracking numbers
• Package contents and weight
• Shipping origin and destination
• Payment confirmation details
Technical information:
• Device type
• App usage data
• IP address
- How we use your information
We use your information to:
• Process shipments
• Track and deliver packages
• Communicate service updates
• Provide customer support
• Meet legal and customs requirements
• Prevent fraud and misuse - Sharing of information
We share information only when necessary:
• Shipping partners and carriers
• Customs and regulatory authorities
• Local agents handling delivery
• Service providers supporting app operations
We do not sell personal data.
- Data storage and security
Your information is stored securely using administrative and technical safeguards. Access is limited to authorized personnel only. - Data retention
We retain information only for as long as required to:
• Complete shipping services
• Meet legal and accounting obligations
• Resolve disputes - Your rights
You have the right to:
• Request access to your data
• Request correction of inaccurate data
• Request deletion, subject to legal limits
Requests must be sent to the contact email below.
- Children’s privacy
Marabout Freight services are not intended for children under 13. We do not knowingly collect data from children. - Changes to this policy
This policy may be updated when required. Updates will be posted on this page. - Contact information
For privacy questions or requests, contact:
Email: support@maraboutfreightrd.com
By using Marabout Freight, you agree to this Privacy Policy.